Furniture Care Guides
Procedures rather than opinions. Each one is written from what our technicians actually do, and kept in step with how the service works.
How to Book a Furniture Care Visit
Booking takes about a minute. The parts worth understanding are when your calendar opens, and what a technician needs from you before the day.
How to Photograph Furniture for a Condition Record
A condition record is only as good as its photographs. Most people photograph furniture at its best — which is exactly backwards.
What Happens During a Professional Furniture Care Visit
Most people have never had a furniture technician in their home and do not know what to expect. Here is the whole visit, start to finish.
Already a member? The documentation covers how your membership works, and the Help Centre has step-by-step guides for the portal.
Secure Your Collection
Enroll online in minutes, or speak with a care specialist about a custom care plan.